SHIPPING:

Actual shipping charges are based on weight and will be calculated during the checkout process. You will have the opportunity to preview the final order before it gets sent.

We ship through the United States Postal Service using First Class or Priority mail depending on the weight. If you prefer another method of shipping, please let Betty know in the "comments" section when you are know in the "comments" section when you are completing your online order.

You can expect the following estimated shipping charges:
1-item $2.95, 2-items $3.95, 3-items, $4.95.

RETURN POLICY:

Returns are easy.

Within 30 days of receipt of your shipment, you may return any of the following items, for any reason, for exchange or a full refund (We'll even refund the shipping cost if the return is a result of our error):

any unopened CD

any other item in new condition with original tags

Begin by sending an e-mail to mbetty@crband.com explaining what you are returning, why, and what action you would like taken (refund or exchange). We will notify you via e-mail of your refund or exchange once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.

Include a copy of your receipt with the items you are returning, wrap the package securely, and ship the package to the address on your receipt:

Merchandise Betty's
65 Hermann St. Suite 2
San Francisco, CA 94102
ph. 415-355-0444